Shafiq Hasan
Pinnacle Cruises
P.O. Box - 2668,
Laguna Hills, Ca. 92654-2668

Dear Shafiq,

I write briefly to say thank you for all your help & diligence in booking my two Trans-Atlantic sailings aboard the Queen Mary 2.

Your courtesy, professionalism and attention to detail is matched only by your manifest dedication to providing the impeccable customer service for which Cunard is famous.

Thank you, too, for handling the various challenges that arose, getting our Stateroom upgraded and my Cunard status recognized as Platinum grade. We look forward to you booking our group’s World Cruise next year.

Sincerely,

Sir Eldon Griffiths